Hotel Lock Selection & Integration Checklist

Hospitality and serviced-apartment projects fail selection most often on door fit and platform integration, not on lock aesthetics. This checklist walks through what to confirm before requesting a sample.

1) Door and lock-body measurements

- Door thickness, material (wood, metal, glass) and swing direction (in/out, left/right)

- Existing bore holes and lock-body dimensions if replacing an installed lock

- Edge distance and whether a deadbolt/hook-bolt is required for the target market

- Indoor vs outdoor exposure and the ingress protection level needed

2) Access method and guest flow

- Mobile key, RFID card, PIN code, or a mix, and how guests receive credentials at check-in

- Battery life expectations under your property's typical daily-open count

- Fallback access method if a battery or network fails during a stay

3) Platform and PMS integration

- Which property management system (PMS) needs to connect, and whether an existing API/middleware is available

- Whether provisioning is per-room, per-floor, or centralized across a multi-property portfolio

- How housekeeping and maintenance staff access differs from guest access

4) Rollout sequencing

- Start with a door-schedule template covering every door type in the property, not just the most common one

- Request samples against the two or three most different door types before committing to a full order

- Confirm firmware and app version consistency across all units before installation day

Properties that document these four areas before contacting a supplier typically cut back-and-forth clarification rounds significantly, because the supplier can propose a configuration on the first pass instead of the third.

Evidence boundary: the figures and examples in this article are planning references based on internal project templates, partner enablement material, or anonymized deployment notes. They should be confirmed against the latest SKU datasheets, certification files, installation records, and commercial quotation before being used as a contractual commitment.